Every empty chair is a patient who didn’t get care

Roughly 40% of provider appointments are missed or never filled. Funnel Dynamics prioritizes every patient inquiry, books it into a time the patient is most likely to keep, and flags whoever slips—so your team always knows who to work next, and fewer patients fall through.

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For appointment-based practicesHIPAA-compliant from day oneRuns on your PM systemYour team does the talking
The Problem

The chair is paid for whether or not anyone sits in it

The room, the clinician and the equipment are already on your books. When an inquiry goes unanswered or a patient doesn’t come back, you carry that cost twice— once as an empty hour, and once as a patient who never got seen.

40%

Of provider appointments are missed or never filled

$150B

The cost of those missed and empty appointments each year, nationally

78%

Of patients book with whoever answers them first

10×

Higher contact rates when a practice answers an inquiry within 5 minutes

What we do

Qualify, Schedule, Nurture

Three things your practice gets for every patient who inquires—on the capacity you are already paying for.

Prioritize every inquiry

Everyone who inquires gets prioritized. The ones who need an answer today go to the top of your team’s list, so nobody sits behind whoever happened to call first.

What changes

Every patient inquiry ranked, none left sitting in a queue

Schedule a time they can keep

Each patient is booked into the appointment time they’re most likely to be able to keep, read live from the schedule your practice already runs—and gaps get surfaced for backfill when plans change.

What changes

Fuller schedules, fewer gaps to backfill by hand

Nurture the ones who slip

A patient who misses an appointment is a patient who didn’t get care. Missed and cancelled visits are flagged for rebooking, with who to work first, instead of quietly falling off the schedule.

What changes

Missed visits rebooked instead of forgotten

Funnel Dynamics works out who your team should work next, and when. Your practice does the talking, on the phones and messaging tools it already runs.

How It Works

From first inquiry to a kept appointment

Qualify, Schedule, Nurture—one continuous loop, running on the systems you already have.

1

Prioritize every inquiry

Every patient inquiry is captured and ranked the moment it arrives, whichever channel it came in on, so the ones who need an answer today sit at the top of your team’s list.

"Nobody sits in a queue your team never gets to"

2

Schedule a time they can keep

Live availability is read from the practice management system you already run, and each patient is booked into the appointment time they’re most likely to be able to keep.

"A time that fits the patient, not just the calendar"

3

Nurture the ones who slip

Cancellations and missed visits are flagged for rebooking the same day, and the freed slot is matched to someone waiting rather than left empty.

"Followed up instead of forgotten"

Who we serve

Built for provider practices

One platform, tuned to how patients actually book, cancel and come back in each kind of practice.

Dental Practices & DSOs

Hygiene recall, treatment-plan follow-up and new-patient inquiries, prioritized across every location on the practice management system you already run.

Med Spas & Aesthetics

Consultation requests ranked so the hottest get worked first, booked into a time the patient can keep, and flagged when a treatment plan stalls.

Physical Therapy

Plan-of-care visits are only useful if patients finish them. Missed sessions are flagged for rebooking before a course of care lapses.

Specialty Practices

Referral inquiries surfaced the same day, consults scheduled into the right provider’s calendar, and no-shows flagged and rescheduled instead of written off.

The same engine works for other appointment-based businesses. Healthcare is where we are today.

Comparison

The gap between your CRM and your PM system

Your CRM knows a patient was interested but not whether they turned up. Your practice management system owns the schedule but knows nothing about the patient before they book. Funnel Dynamics works in the space between them.

Feature
CRM + PM reminders alone
Funnel Dynamics
New inquiries
Sit in a queue until someone has time
Every inquiry prioritized, urgent ones first
Booking
Next open slot on the calendar
A time the patient is able to keep
Confirmations
Same reminder to everyone, sent once
Reminder cadence set by who has responded
Missed visits
Written off, chased by hand if at all
Flagged and queued for rebooking, same day
Open gaps
Stay empty for the rest of the day
Matched to patients waiting for a sooner time
Design partner program · now in pilot

Become a design partner

See it running on your own schedule, get founding pricing, and shape the roadmap.

Hands-on onboarding

White-glove implementation on the practice management system you already run

Founding pricing

Preferred pricing locked in as you add locations

Direct input into product

Influence the roadmap and feature development

Measured against your own baseline

We record your current numbers before go-live and report the delta

Request a demo

We’ll reach out to schedule your demo within one business day.

How design partnerships work

Pilot

Start with one location and expand as results land

Feedback

Share input on the product as we build alongside you

Data

Share de-identified performance data to sharpen the models

Technology

Built for healthcare from the first line of code

The BAA, the audit status and the subprocessor list are ready before you ask for them. Your compliance review is a step, not a project.

Compliance-native

PHI handled to the standard healthcare requires

  • HIPAA-compliant handling of PHI, with a BAA in place
  • Encryption in transit and at rest
  • Role-based access controls
  • Comprehensive audit logging
  • SOC 2 Type II audit in progress
  • Written nondiscrimination commitment

Built to run in a clinic

Steady through a full day of appointments

  • Redundant infrastructure across availability zones
  • Automated backups and tested disaster recovery
  • Continuous system monitoring and alerting
  • Availability and response-time commitments agreed in your contract
  • Your PM system stays the source of truth for the schedule

Integrate, don’t rip and replace

Live in 30–60 days on the systems you already run

  • Pre-built connectors for the major PM and EHR systems
  • REST API for anything custom
  • Webhooks for real-time schedule sync
  • No migration, no change to how your team books
  • White-glove implementation included

Nondiscrimination

Funnel Dynamics decides the order and timing of a practice’s outreach. It never decides whether a patient gets care, and it is not used to screen or deny access.

Read the security and compliance detail
FAQ

Frequently Asked Questions

What practice operators and their compliance teams ask first

We’re live in pilot with design partners now, with broader availability rolling out through 2026. Design partners get hands-on onboarding and direct influence over the roadmap.

Have more questions?

Contact us